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$24.95

Item No. 7741055951111P

Exceeding expectations

Discover the business behind the magic of quality service from Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace. See more


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Be Our Guest Book - Perfecting the Art of Customer Service | Disney Store Discover the business behind the magic of quality service from Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace. https://cdn-ssl.s7.disneystore.com/is/image/DisneyShopping/7741055951111?$full$

Magic in the details...

  • A Disney Institute Book
  • By Theodore Kinni
  • 224 pages
  • Hardcover
  • Ages 8 and older

The bare necessities

  • Paper
  • 9 1/4'' H x 6 1/2'' W x 1'' D
  • Printed in U.S.A.

Delivery

Express shipping not available for this item. This item cannot be shipped internationally or outside the contiguous United States. It can only be shipped to a physical address, not to a P.O. Box, APO or FPO address. Please allow 2-3 weeks for delivery.

Orders must be placed by December 5th to ensure delivery by Christmas.